All charts source: Bersin by Deloitte, 2015
While we lack a crystal ball, we do see
some trends that are likely to converge in
First, mobile devices, especially
smartphones, are increasing in both
the consumer and work environments.
In those locations that lacked a land-based telephone infrastructure, these
devices are even more prevalent, as HR
professionals with global employees are
Second, the computing power
required to run even large HR
applications is also increasingly available
in smaller (and more economical)
devices. Today’s transactional
applications for smart devices may, in
the future, be complemented with actual
Finally, the HCM technology
providers, concomitant with their move to
the cloud, have developed solutions that
run natively on these handheld smart
HR professionals are likely to find
increasingly more sophisticated apps
in the future, covering all aspects of HR
that are currently managed and used on
“tethered” technology—such as deskbound technology.
Despite what seems a slower uptake
than that of smartphones in general,
the increased use of HR apps for hourly
management is likely a harbinger for
other industries beyond hospitality
and retail, while within those fields,
growing use of clock-in and clock-outs via
smartphones is evident.
HR members surveyed professed to
see value in smartphone apps: higher
productivity, more timely decision making
and enhanced end-user engagement.
These positive views bode well for
increased adoption when the core
HR and talent apps now in place in
the organization support smartphone
Katherine Jones is vice president of
HCM technology research for Oakland-based Bersin by Deloitte, Deloitte
Consulting. Send questions and
comments to firstname.lastname@example.org.
HR’s Perceived Effects of Smartphone Use on Employees
HR’s View of Supporting Managers via Smartphones
Use HR mobile app today Will use HR mobile app in 12 months No plans to use HR mobile app Approveexpensereports Approveleave,time-offreports Scheduleteammeetingsandperform Approvegoalsandobjectives Viewbusinessmetricsandalerts Givefeedbackorcoaching Giveperformanceratings Managescheduling/shiftrequests Approvepromotions/bonuses,salary Hireanewjobcandidateviaarecruit
Post jobs to
or job boards
apply via mobile
Planned Support for Hiring Managers
Use HR mobile app today Will use HR mobile app in 12 months No plans to use HR mobile app
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