Raising the Bar
HRE editors announce their picks for the 2017 Top HR Products awards.
Glint, Redwood City, Calif.
What It Is: Narrative Intelligence
combines modern organizational-development science with
machine learning and interactive
visualizations to tell an organization’s
story through the eyes of employees.
Powered by Glint’s AI-for-HR
technology, the solution synthesizes
open-ended feedback across the
entire employee lifecycle—including
engagement surveys and pulses, “always-on” feedback
channels, onboarding feedback, exit interviews and 180 assessments—with the
intent of exposing ongoing issues an organization is facing and, in turn, guiding
leaders and managers in taking the best course of action. NI can be purchased as a
part of Glint’s people success platform or as a stand-alone tool.
Why We Liked It: What organization wouldn’t want to get a better handle on what
employees are saying and thinking so they can map out a meaningful strategy?
To date, employers have had to settle for just part of the picture and spend a lot
of time analyzing it. But now, thanks to the power of natural language processing
and tools like NI, they can quickly and effortless synthesize feedback data,
including unstructured comments, to pinpoint what employees care most about
and use those insights to craft strategies that increase employee engagement and,
ultimately, business outcomes. There’s much to like about NI, including its ability to
connect comments to actual context and filter responses. For example, employers
can easily compare what high performers talk about versus low performers—and
use those insights to create a more on-target action plan.
Welcome, once again, to Human Resource Executive®’s annual Top HR Products contest, recognizing 10 technology innovations that are helping to make HR more strategic and effective.
Winners this year were in areas such as recruiting, screening, leadership
develpment, outplacement, performance management, employee engagement
and compliance. As was the case a year ago, talent-acquisition technologies
dominate this final group of winners.
We once again relied on a combination of staff reviews and selections, and
comments from outside experts and analysts, to narrow the list from the many
entries we received to the 10 winners. Special thanks go to the following experts
for sharing their insights on the 2017 entries: Josh Bersin, principal at Bersin
by Deloitte, Deloitte Consulting LLP; Gerry Crispin, principal and co-founder of
CareerXroads; Bill Kutik, HRE’s HR Technology Columnist; George LaRocque,
principal analyst and founder of #HRWINS; Holger Mueller, vice president and
principal analyst for Constellation Research; and Elaine Orler, CEO and founder of
Special thanks goes to Al Adamsen, founder and executive director of the
Talent Strategy Institute, for assisting our editorial team in some of the product
evaluations and sharing his insights.
As always, we encourage you to perform your own due diligence before making
any investments. — David Shadovitz
SmashFly Technologies, Concord, Mass.
What It Is: SmashFly Analytics captures data from its Enterprise Recruitment
Marketing Platform and aims to make it easy to identify where the talent pipeline is
healthy and where it can be improved. Insights are derived from an uncommonly
wide array of applicant and candidate experience data, some of which can be unique
to the client organization. Other, standard data is benchmarked, with the intent of
providing a relative gauge on recruiting effectiveness. Such insights are designed to
help organizations better allocate recruiting investments to those sources, locations
or events that have proven to deliver quality candidates. Similarly, the tool is designed
to identify bottlenecks and effective practices in the candidate-to-hire funnel.
Why We Like It: SmashFly
Analytics is beautiful, easy-to-use and delivers uniquely
valuable insights. From its
make this a product recruiters
and others in HR are going
to actually use—to the array
of quality data sources, the
solution represents a logical
evolution in recruitment marketing. It’s particularly appealing because it captures
applicant and candidate data over time and contextualizes it with job marketing
data—e.g., cost of job posting vs. number of applicants vs. candidate quality. This
allows for unprecedented insights into recruiting activities, candidate experiences
and hiring effectiveness. In the end, SmashFly Analytics should save time, money
and effort, and elevate one’s confidence that recruiting and selection processes are,
in fact, attracting and delivering the right people at the right time and at the right cost.