Technology and the Human Touch:
The Golden Rule of Talent Acquisition
Adela Schoolderman, Talent Acquisition Manager, West Monroe Partners
Wednesday, Nov. 29 | 9: 15 - 10: 15 a.m.
It’s a candidate-driven job market, and that isn’t going to change anytime soon. This creates a
challenge as companies grow their businesses in an environment of hard-to-find skills, increasing
salary requirements and a lot of competition. To meet hiring needs, business management consultancy
West Monroe Partners has taken a very personal approach when designing its candidate experience.
Join Adela Schoolderman as she explains how West Monroe Partners applies the golden rule of talent
acquisition: You have a relationship with your candidates, so be sure to treat them as such.
• Gain buy-in from leadership and interviewers as you prioritize candidates
• Provide closure during rejections
• Apply a “human touch” in all phases of the recruiting lifecycle
Driving Away With Success: Fiat Chrysler’s Journey to Tune
Up Its Employer Brand Strategy
Stefanie Thornton, Head of Talent Acquisition, Fiat Chrysler Automobiles
Wednesday, Nov. 29 | 11 a.m. - 12 p.m.
Created by the merger of Fiat and Chrysler in 2014, Fiat Chrysler Automobiles is currently the
seventh-largest automaker. The resulting conglomerate employs over 10,000 and operates
through companies located in 40 countries around the world. With such a vast organization and
recent M&A activities, having a clearly defined employer brand and employer-brand strategy has
never been more important for this automaker. Gain valuable insights from Stefanie Thornton as
she shares the company’s recent journey to completely overhauling its employer-brand strategy
with an eye toward candidate experience.
• Examine the meaning and importance of building a compelling and
authentic employer brand
• Apply lessons Fiat Chrysler learned while developing its employer brand
• Adapt strategies to make candidate experience a top priority
Building a Better-Designed Candidate Experience CE3
Allyn Bailey, Manager of Recruiting Capability Adoption & Transformation Team,
Wednesday, Nov. 29 | 2: 15 - 3: 15 p.m.
Most can agree that improving candidate experience will greatly impact your ability to attract and
place top talent. The challenge, however, is in translating candidates’ insights and preferences
into their actual experience with your company. Seasoned experience designer Allyn Bailey will
walk you through how to design a candidate experience that drives candidates to take the actions
you need them to, when you need them to, while at the same time exceeding their expectations
and creating a “wow” experience. Architecting such an experience requires that you balance
the needs of candidates, recruiters and hiring managers. Find out how, with the help of the right
tools, you can successfully address the needs of everyone concerned and, in the end, make the
process easier and more impactful.
• Review — and create — the key tools you need in your experience-design
• Use the Think-Feel-Do model to design your recruiting processes
• Measure the impact of your experience design and shift your solutions in an