Wednesday, Nov. 29 | 4 - 5 p.m.
Getting Hiring Managers to Focus on Great Recruiting
Dr. John Sullivan, Consultant; Author; Professor, San Francisco State University
It’s time to raise your sights and focus on getting your hiring managers
to insist on great recruiting results. Data reveals that out of 16 drivers of
recruiting performance, the single most impactful element is the recruiter’s
relationship with their hiring manager. Unfortunately, rather than being fully engaged and excited
about recruiting, too many hiring managers treat it as a chore that can be put off until other, more
important business issues are completed. Many recruiters would be satisfied with simply getting
their hiring managers engaged in the process. However, to take the next step and convince your
hiring managers to commit themselves to great hiring, you need to fully understand their point of
view, their pain points and what excites them. Recruiting thought leader Dr. John Sullivan will show
you proven techniques to turn your hiring managers into advocates for great hiring.
• Understand the hiring manager’s unique view of the hiring process
• Recognize the importance of using data to influence hiring managers
• Identify the specific factors that cause hiring managers to lose enthusiasm
during a search
The ROI Realities of Improving Candidate Experience
Moderator: Elaine Orler, CEO, Talent Culture; Chairman, The Talent Board
CandE Award Winner Panelists to be announced.
It’s well-documented that poor customer service negatively impacts customer
retention, referrals and new business potential. And social media and the internet have given
consumers an open forum to share both good and bad product and service experiences to all
who will listen. The same is true for job seekers, and for too long employers resisted treating
candidates as the primary customer of recruiting. According to seven years of research from
Talent Board’s Candidate Experience (CandE) Awards, that’s finally changing for the better. Elaine
Orler and CandE Award winners will discuss what their organizations do to ensure candidates are
treated as recruiting’s top customers.
• Understand and analyze candidate experience benchmarking results
based on insights and research from the 2016 CandE program
• Improve communication with candidates and establish a consistent,
• Elevate the candidate experience by leading initiatives that focus on
how candidates are treated and that strengthen employment brands