companies of all sizes and allows them
to scale for growth, reduce the amount
of time spent today on HR and finance
processes, and retain and attract talent.
Q: Going forward, what areas should HR leaders be focusing their HR
tech investments on to secure the best
bang for the buck?
A: For companies that have already moved their HR functions to the
cloud, financials is the next area to double
down, primarily because it equips the
business with data and financial insights
that allow them to make better-informed
Bringing together HR and financials
takes the data a step further to give
companies a connected and accurate
picture of their business and access to
real-time reporting anytime.
This also gives companies time to
spend on other pressing business issues.
Further, HR leaders need to ensure that
the tools now available to users and
administrators are applied and used to
their full potential.
Q: In implementing new HR technology solutions, what are
the specific best practices HR leaders
should be taking to ensure that those
implementations go smoothly and
A: Most importantly, HR leaders need a partner that makes your goals
their goals. I also suggest working with an
experienced implementation partner and
a provider that has capabilities across the
full spectrum of HR solutions.
Make sure your partner has experience
with operations and delivery—not just
with the technology deployment. This
will give your company the benefit of the
best practices they have learned from
supporting and running HR technologies
for organizations similar to yours.
Lastly, a partner that has experience
working with companies of all sizes and
at a global scale is highly beneficial. If the
partner can handle the large and complex
implementations, as well as smaller
implementations, that speaks volumes
about their flexibility, understanding and
Q: What’s the one HR technology solution today that is most
transforming HR departments?
A: Technology for HR is all about making processes and procedures
easier—both for HR practitioners and
for employees. One of the main changes
we’re seeing is the shift to cloud-based
solutions for HR and now into financials.
ISG recently released a report that
showed that, by 2020, more than half of
all companies will rely on cloud-based HR
systems either completely or as a hybrid
solution—that’s double the number today.
This move to the cloud is driven by five
major benefits to companies:
1. End-user flexibility
2. Continuous innovation and updates
3. Intuitive interfaces and consumer-like experiences
4. Unified data to help drive business
5. Lower cost to maintain and
Cloud solutions can also be scaled to
fit the size and needs of all companies.
SaaS has created a paradigm shift for
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Pavan Bhalla, President of HR and Financial Solutions, Alight Solutions
Q&A on HR Technology